Contact information
We're here to help!
If you have any questions about your order, our products, shipping, returns, or anything else, please don't hesitate to contact us.
Customer Support Email
mzsensory2026@hellomzsensoryco.com
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
We strive to respond to all customer inquiries within 1–2 business days.
Authorized Returns
If you need to request a return, please email us before sending any items back.
Return instructions and the appropriate return address will be provided after your request has been reviewed and approved.
Mailing Address
Our return mailing address will be provided once a return has been authorized.